Rai Umar

Experience

Professional experience across QA engineering, cloud infrastructure, and CRM development.

Software QA Co-op

Current
Oncoustics Inc.Toronto, ON (Remote)Present
  • Currently completing an 8-month co-op at an AI driven medical ultrasound startup focused on non invasive liver disease detection.
  • Testing and validating AI assisted diagnostic solutions against clinical and regulatory requirements.
  • Executing structured test plans and proposing QA process improvements across cross functional engineering and clinical teams.
  • Collaborating directly with the development team to surface, reproduce, and resolve defects early in the release cycle.
QATestingMedical SoftwareAI Systems

Student Software Engineer, Cloud Platform

SwiplexWaterloo, ON
  • Supported 4 client migrations from on-premises infrastructure to AWS, improving go-live readiness ~30% through cutover planning, dependency coordination, and end-to-end validation.
  • Built automation scripts that reduced repetitive setup and deployment work by ~40%, freeing the team for higher value migration tasks.
  • Improved reliability and incident response ~20% during migration windows by implementing CloudWatch monitoring, structured logging, health checks, and runbooks.
  • Strengthened security posture ~35% by enforcing least-privilege IAM policies and building reusable VPC, IAM, EC2, and S3 baseline templates.
AWSEC2S3VPCIAMCloudWatchPythonBash

Junior Salesforce Developer

Nide NetworksWaterloo, ON (Hybrid)
  • Removed ~7–10 manual steps per support case by implementing record-triggered Flows, intelligent routing rules, and standardized field logic.
  • Reduced invalid and incomplete records by ~60% through validation rules, required-field enforcement, and formula-based constraints.
  • Delivered 4 approved technical specifications covering data models and automation designs for stakeholder review.
  • Accelerated triage and resolution speed by applying Debug Logs, Flow error email analysis, and systematic reproduction workflows.
  • Built Power BI Reports and Dashboards to give stakeholders real-time visibility into case volume and resolution trends.
SalesforceApexFlowsSOQLPower BILightning